Adult Services

 

                                           

Outpatient Psychotherapy

Ridgeview provides psychotherapy services for individuals and families at each of its locations. Group therapy is also offered for selected populations and age groups. Highly trained and caring professionals that include psychologists, social workers and professional counselors provide these services.

 

Inpatient Services                                          Back
The Ridgeview Inpatient program is designed to treat the acute presenting needs of adult patients who will benefit from a short stay in a psychiatric hospital setting to achieve stabilization of symptoms.  Indications for treatment include the following:

 

·        Behaviors that are harmful to self or others

·        Need for safety monitoring processes

·        Management of severe symptoms

·        Need for rapid, multidisciplinary diagnostic evaluation.

 

On admission, a comprehensive interdisciplinary assessment will be initiated and an individual treatment plan will be developed to accomplish identified objectives.  Psychiatrists, psychiatric social workers, psychiatric nurses, an activity therapist, a pharmacist, and mental health technicians make up the treatment team.  A major focus of treatment is stabilization of symptoms, education about the illness and treatment, and coordination of post-hospital care.  Careful attention is given to providing helping interventions that will bring improvement.  The inpatient setting is comfortable and spacious with provision of group rooms, an enclosed patio, and quiet areas.  The inpatient program accepts referrals through the Admissions/Mobile Crisis Department at 1-800-870-5481.

 

Psychological Assessments

Ridgeview offers psychological assessment services for adults, including both inpatient and outpatient evaluations, court-ordered assessments, and employment-related screening.

 

Outpatient Substance Abuse                         Back
Ridgeview’s substance abuse program offers assessment and treatment for adults who are abusing or dependent on alcohol or other drugs.  This service strives to provide individuals with the skills they need to maintain a chemical-free lifestyle, as well as additional emphasis on education and employment.  Ridgeview offers outpatient programs specifically tailored to those who may have a dual diagnosis of mental illness and alcohol and drug addiction. Treatment is available individually or in groups.

 

Crisis Services

The Mobile Crisis Team responds to community referrals when individuals are experiencing acute psychiatric emergencies, 7 days a week/24 hours a day.  Services are directed toward individuals with severe psychiatric disorders and suicidal ideation.  Since the services are crisis-oriented, the focus is on emergency interventions. Individuals in need of further treatment are referred to appropriate community agencies.  Master and bachelor level clinicians work under supervision and have available psychiatric consultation from the on-call psychiatrist.

 

Services Provided:                             Back

Emergency assessment of individuals who are severely depressed or suicidal.

 

Emergency assessment of people who are experiencing acute symptoms of psychosis (i.e.,      hallucinations, confusion, etc.).

 

Referral of individuals to appropriate community resources or treatment facilities.

 

Prescreening of all emergency referrals from the Ridgeview catchments area that includes Anderson, Campbell, Morgan, Roane and Scottcounties.

 

Crises not handled by this team        Back

Domestic disputes not psychiatric in nature.

 

Individuals who are intoxicated from drugs or alcohol, with no other psychiatric disturbance assessed. (Individuals who are intoxicated from drugs and alcohol are usually referred to area alcohol and drug detox resources to reach a level of sobriety, in order to be properly assessed for treatment needs.)

 

Non-emergency situations as determined by the team.

 

How to contact the Mobile Crisis Team:     

Call the Mobile Crisis Team at (865) 481-6175 or 1 (800)-870-5481. When the team receives the call, they will determine if the referral is appropriate for intervention. If appropriate, the clinician will promptly provide face-to-face recommendations and implement agreed-to dispositions. Individuals who do not meet the referral criteria will be referred to appropriate resources.

 

Hours of Operation:

The Mobile Crisis Team provides emergency psychiatric services 24 hour per day/7days  per week The Emergency Walk-in Clinic, located at Ridgeview’s Anderson County facility, at 240 W. Tyrone Road, in Oak Ridge, is also available to the public Monday-Friday, 8:30 a.m. to 4:30 p.m. Walk-ins are welcome.

 

            Telemedicine Services

Ridgeview’s Mobile Crisis Team is the first in the state, and one of  few in the nation, to provide emergency psychiatric assessments, via telemedicine.  This technology, made possible through a partnership with the Telemedicine and Biomedical Imaging Center at the University of Tennessee Medical Center at Knoxville, serves residents in Scott County. The real-time, audio-visual technology substantially increases access and timeliness of services to area hospitals and correctional facilities.

 

Forensics Services                                         Back
The Forensic Services program provides court-ordered evaluations for defendants in our five county area.  A state-certified forensic psychologist conducts the evaluations to determine the defendant’s competency to stand trial and/or mental condition at the time of the alleged offense.  If any of these issues cannot be determined in this outpatient screening evaluation, a recommendation for referral for inpatient evaluation is made to the court.

 

Criminal Justice/Mental Health Liaison with jails:

Ridgeview provides a criminal justice/mental health liaison to work with the Anderson County criminal justice system to better meet the needs of mentally ill offenders. With an office at the Anderson County jail, the liaison links mentally ill individuals with services they need, and assists the criminal justice system in early identification of the mentally ill within their system.

 

Psychosocial Rehabilitation

Ridgeview’s Psychosocial Rehabilitation program provides educational and vocational assistance and support for adults with mental illness, following a clubhouse model.  Professionals are onsite at Stepping Stones in Anderson County, Fresh Start in Roane County, Cumberland Cornerstone in Campbell County, and Quest in Scott County to assist members in reaching their individual goals.  The psychosocial rehabilitation program is structured into work units that provide training opportunities in administrative, food, environmental, maintenance and retail services.  Additional opportunities include classes that prepare members to get a Graduate Equivalency Diploma (GED), training in computer competency, and assistance with life skills and recreational activities.   Vocational rehabilitation services are available at each of the Psychosocial Rehabilitation programs. Staff members help individuals select, obtain, and retain good jobs through such services as assessment, personal work adjustment, job search, and job placement.  The program is based on the supportive employment model, which utilizes job coaches to support the clients until they have mastered their new position. Follow-up monitoring insures continued client success.

 

Case Management                                        Back
Case Management services are designed to help manage mental health care, encourage independence in the community, and help prevent inpatient hospitalization. A primary goal is to empower clients to increase self-reliance, responsibility, and self-maintenance.  Case managers work together with local community agencies, state agencies, and the support network of each consumer to ensure effective coordination of all available resources.  Case Management services are provided to all eligible TennCare recipients requesting this level of care.  The services are available in Anderson, Campbell, Roane/Morgan, and Scott counties.

 

Drop-in Centers

Ridge Drop-In Center in Anderson County, Friendship Place in Roane County, and Wings Drop-In Center in Campbell County provide a safe and friendly place for people with a history of mental illness to socialize, develop relationships and start down the path to self-empowerment. Participants at the centers plan all the activities and support groups. Group outings and recreational activities offer opportunities for involvement in the community.

 

Residential Services                                      Back

Ridgeview provides residential services in Anderson, Roane, Campbell and Scott counties.

 

In Anderson County three residential homes offer a group living situation where residents have the opportunity to participate in daily skills building activities aimed at preparing them to live more independently.  Such activities include meal preparation, gardening, decorating, interpersonal interaction, budget planning, and housekeeping.  Special effort is also made to stress the importance of behavior patterns that promote wellness.  Two other facilities in Anderson County serve as transitional houses for mentally ill consumers who are homeless and need assistance in finding a more stable home environment. More independent living arrangements for people with mental illness are available at Ridgetop Apartments, located in Clinton, Blue Ridge Apartments, in Oneida, and in facilities in Roane and Campbell Counties. Residents have the support of an onsite manager who is available 24-hours a day.

 

DACT – Dual Assertive Community Treatment

The DACT program provides a single team approach of intensive integrated treatment and case management services to homeless persons with co-occurring mental health and substance abuse conditions.  Other goals of the program are to address homelessness and to decrease societal costs by utilizing community resources.  In order to be eligible for services, one must be at least 18 years of age and living in Anderson, Campbell, Morgan, Roane, or Scott counties; have a co-occurring diagnosis of substance use/abuse and mental illness with evident problematic symptoms; be homeless or at imminent risk of homelessness; and be willing to participate in the DACT program. 

 

The DACT team includes a licensed clinical social worker, two licensed alcohol and drug counselors, a psychiatrist, a nurse practitioner, and case managers experienced in providing intensive services.

 

DACT is funded by a federal grant through the Center for Substance Abuse Treatment and Substance Abuse and Mental Health Services Administration.  For referrals and more information please contact the program director at 865-481-6170, ext. 1123.